PUPSI HOME PRIVACY POLICY
INTRODUCTION
Pupsi Home (we, us, and our) is committed to respecting your privacy. This policy explains
how we handle your personal information when you use our website, pupsihome.co.uk (the
Site), and provides clarity on how we use, protect, and store your personal data.
This Privacy Policy was last updated on 18 th April 2025 and may be revised from time to
time.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following information about you:
Information you give to us: When you fill out forms on our Site, communicate with us via
email, phone, or social media, or purchase services from us, you’ll provide us with personal
information. This includes your name, address, email address, phone number, payment
information, personal description, and any other details you share with us when you interact
with us.
Information we collect about you: When you visit our Site, we’ll automatically gather
details about your browsing activity. This includes your IP address, login information,
browser type, time zone settings, and other technical details about your visit, such as which
pages you viewed, how long you stayed on them, and any errors you encountered.
Information we receive from other sources: We may receive personal information about
you from third parties, such as payment providers, delivery services, and advertising partners.
We may combine this information with what you’ve provided directly to us to help improve
our service to you.
COOKIES
The Site uses cookies, which are small files placed on your computer to help enhance your
experience and improve the functionality of our website. By continuing to use our Site,
you’re agreeing to our use of cookies.
We use the following cookies:
+ Strictly necessary cookies: Essential for the Site to function, such as logging into
secure areas.
+ Performance cookies: Help us track how visitors interact with our Site to make
improvements.
+ Functionality cookies: Allow us to personalise your experience, remembering
preferences like language or region.
+ Targeting cookies: Used to deliver relevant advertising based on your preferences.
You can manage your cookie settings through your browser, though please note that disabling
cookies may affect how the Site works.
HOW WE USE YOUR INFORMATION
We use the information we collect in several ways:
+ Information you provide to us: We’ll use this to fulfil our obligations to you,
provide services you’ve requested, and improve your experience with us.
+ Information we collect automatically: We use this data to improve the Site’s
functionality and performance and to better understand how our visitors interact with
us.
+ Information we receive from third parties: We’ll combine this data with what
you’ve shared with us to ensure a smooth, cohesive experience.
SHARING YOUR INFORMATION
We don’t sell or share your personal information with third parties for their own marketing
purposes. However, we may share your details in certain situations:
+ To third parties who help us fulfil services (e.g., payment providers, delivery
services). These companies only use your information to carry out their services and
are not allowed to use it for anything else.
+ If required by law, or if we need to protect our rights or the safety of others.
If we undergo a business transition (such as a merger, acquisition, or sale), your personal
information may be transferred as part of that transaction.
EXTERNAL LINKS
Our Site may contain links to other websites. Please be aware that we’re not responsible for
the content or privacy practices of these external sites, and we encourage you to read their
privacy policies.
SECURITY
We take security seriously and use various safeguards to protect your personal data, including
encryption and secure servers. However, no system is entirely secure, so we cannot guarantee
the safety of your data while it’s in transit over the internet.
Please be sure to log out when you’ve finished using the Site, particularly if you’re on a
shared or public computer, to ensure your information stays secure.
STORAGE OF YOUR INFORMATION
We’ll only keep your personal data for as long as it’s needed to provide the services you’ve
requested or to comply with legal obligations. We may also retain anonymised data for
research or business improvement purposes.
YOUR RIGHTS
Under data protection law, you have the right to:
+ Request a copy of your personal data.
+ Correct any inaccurate or incomplete information we hold about you.
+ Request that we erase your personal data, subject to certain exceptions.
+ Restrict the processing of your data in certain situations.
+ Object to the use of your data for direct marketing purposes.
If you’d like to exercise any of these rights or have concerns about how we handle your data,
please get in touch with us at [contact details]. You also have the right to lodge a complaint
with the Information Commissioner’s Office (ICO) if you’re not satisfied with how we’ve
handled your data.